University of Phoenix is Hiring for National Account Manager I WFS (Virtual)

National Account Manager I, Workforce Solutions (Virtual) — University of Phoenix

University of Phoenix seeks a National Account Manager I, Workforce Solutions (WFS) to manage and grow mid-level corporate and government accounts. This full-time, remote role focuses on client activation, engagement, and revenue growth across named accounts while coordinating closely with Account Executives and cross-functional partners.

Company Overview

Founded in 1976 by Dr. John Sperling, University of Phoenix is a higher education institution with a mission to improve the lives of students, their families, and future generations through education. The University emphasizes the values Brave, Honest, and Focused, and fosters an inclusive environment that respects diverse perspectives. Employees benefit from learning and development resources, recognition programs, and tuition vouchers for team members and eligible family members.

Role Summary

The National Account Manager I (WFS) transitions newly signed employer accounts post-sale and owns ongoing relationship management for 40–45 mid-level accounts (typically 5,000–10,000 employees per account). You will build strategic engagement plans, drive client satisfaction, and represent the University within the corporate and higher-ed community. The role includes reporting on performance targets, ensuring regulatory compliance, and supporting approved client events. Occasional travel and participation outside standard business hours may be required.

Key Responsibilities

• Launch newly signed clients and build relationships across a portfolio of 40–45 mid-level accounts.
• Own strategic account plans covering engagement, marketing, promotions, and events to drive outcomes.
• Deliver presentations to client stakeholders and deepen relationships with influencers and decision-makers.
• Collaborate with internal teams and University Academics to align offerings with employer needs.
• Report weekly on account performance targets; maintain accurate updates in the sales tracking platform.
• Monitor market developments and ensure adherence to all applicable regulations and policies.
• Execute multi-location engagement strategies and define communication cadence tailored to each client.
• Support approved client events; travel and occasional evening/weekend participation as needed.
• Serve as a B2B resource to uncover opportunities for direct student engagement.
• Perform related duties as assigned to meet client and organizational objectives.

Ideal Profile

• Bachelor’s degree; 3+ years managing corporate relationships, business development, and/or service-oriented sales.
• Preferred: Master’s in a relevant field and experience in higher education serving adult learners.
• Customer-service orientation with proven results using solution-selling methodology.
• Strong business acumen; identifies and strategically pursues growth opportunities.
• Exceptional presentation skills; comfortable addressing large and diverse audiences.
• Proficient in MS Office; organized, detail-oriented, and focused on quality and accuracy.
• Effectively manages remote work from a home-based office with limited local supervision.
• Strong interpersonal, analytical, and decision-making skills; meets deadlines and manages multiple priorities.
• Willing and able to travel for client meetings and events, including outside standard hours.
• Active-duty military applicants must comply with DoD Joint Ethics Regulation (5500-7-R) prior to employment.

Compensation And Location

Annual base pay range: $73,400–$148,400 (typical hiring between the minimum and midpoint), plus eligibility for an Annual Bonus Award. Role type: Full-time, remote; Phoenix, AZ is the listed location. Travel may be required for approved client events and meetings.

• Medical, dental, and vision plans
• Flexible Spending Accounts and Health Savings Accounts
• Life and disability insurance; wellness incentive program
• Competitive 401(k) employer match
• Substantial tuition discount for employees and eligible dependents
• Generous paid time off, including vacation, sick time, and company holidays

How To Apply

Submit your application by 09/05/2025 via the University of Phoenix careers portal: Apply here. The University of Phoenix is an Equal Opportunity Employer.

Closing Thoughts

If you excel at strategic account management, client engagement, and compliance in workforce education, this role offers the opportunity to make a measurable impact with employer partners.

Mesha is a hub for ambitious marketers with playbooks, company spotlights, and curated roles. Explore resources at trymesha.com or browse more curated opportunities at trymesha.com/jobs.