Thrive is Hiring for Relationship Manager

Thrive Relationship Manager — Cincinnati, OH

Thrive is hiring a Relationship Manager to expand merchant accounts and deepen partner relationships across the Cincinnati market. This sales-focused role centers on developing a high-quality pipeline through referral networks—especially bank partners—while growing revenue with existing customers. You will prospect, qualify, and close new merchant accounts, then maintain long-term satisfaction through attentive follow-up and issue resolution. The position suits professionals who balance consultative selling with disciplined territory management and clear communication. If you are comfortable translating customer needs into practical solutions and using reports to guide outreach, this role aligns well.

Company Overview

Thrive is growing its regional presence and seeking experienced sales talent to support market expansion. The team partners with banks and other referral sources to introduce merchants to its offerings and emphasizes long-term relationship management. For company information, visit the

Role Summary

The Relationship Manager is responsible for building and executing a territory plan, sourcing and closing merchant accounts (self-generated and referred), and ensuring satisfaction post-sale. Day to day, you will engage prospects to understand needs, demonstrate relevant product capabilities, and recommend solutions that fit. Ongoing communication with existing and previous customers is essential, as is reviewing sales activity reports to refine outreach and pursue new opportunities.

Key Responsibilities

• Build and maintain a network of bank partners to identify and develop new sales leads within the territory.
• Sell new merchant accounts, whether self-sourced or referred by established referral sources.
• Communicate with prospects and customers to understand needs and recommend appropriate products and services.
• Demonstrate product and service capabilities based on customer requirements and use cases.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve issues that arise post-sale.
• Maintain contact with existing and previous customers, sharing updates on new products, services, and enhancements.
• Review and use reports on calls, sales, lost business, and relationship issues to inform pipeline strategy and next actions.
• Perform other related duties as assigned.

Ideal Profile

• Bachelor’s degree in Marketing, Sales, Business, Communication, or related field is preferred.
• Two years of sales experience is preferred.
• Excellent interpersonal and customer service skills.
• Strong sales and negotiation abilities.
• Analytical, problem-solving approach with attention to detail.
• Proficiency with Microsoft Office Suite and related software.

Compensation And Location

• Location: Cincinnati, OH, with responsibility for an assigned territory.
• Salary Range: $47,297–$58,490 USD.
• Employment Type: Not specified in the job listing.
• Benefits: Not disclosed in the provided description.

How To Apply

Review the full details and submit your application via the Thrive careers listing for Relationship Manager in Cincinnati. Consider highlighting consultative sales wins, referral partnerships, and post-sale support in your resume and conversations.

Conclusion & Next Steps

Relationship-driven sellers who excel at building referral partnerships and guiding merchants through the sales cycle will find strong alignment with this role. If the scope matches your experience, consider applying and preparing examples of needs-based selling, product demonstrations, and retention outcomes. About Mesha: Mesha is a hub for ambitious marketers with playbooks, company spotlights, and curated roles; explore more opportunities and resources at