The RealReal is Hiring for Field Sales Account Executive (Luxury Manager) - Manhattan

Field Sales Account Executive (Luxury Manager), Manhattan — The RealReal

The RealReal is hiring a Field Sales Account Executive (Luxury Manager) to grow its luxury consignment network across Manhattan. This outside-sales role centers on sourcing high-value items, building trusted client relationships, and delivering a white-glove experience from consultation through logistics. Below is a concise overview of the company, the role, and how to apply.

Company Overview

The RealReal (TRR) is the world’s largest online marketplace for authenticated, resale luxury goods, serving 37 million members. With experts across gemology, horology, and brand authentication, TRR inspects thousands of items daily and supports the circular economy across categories including fashion, fine jewelry, watches, art, and home. The company handles authentication, pricing, photography, listing, shipping, and customer service, making consignment effortless for clients through virtual appointments, in-home pickup, drop-off, and direct shipping.

Role Summary

As a Luxury Manager focused on Manhattan, you will prospect, consult, and acquire luxury items from new clients while managing end-to-end consignment logistics. This is a field-first, performance-driven role where you will spend 70%+ of your time meeting clients, hosting in-home appointments, presenting contracts, setting pricing expectations, and ensuring an exceptional experience. You will use Salesforce to manage a robust pipeline and consistently deliver against monthly revenue targets.

Key Responsibilities

• Prospect and engage new clients through daily outreach, targeted communications, and in-home appointments to convert interest into active consignors.
• Build and manage a healthy pipeline; convert marketing-qualified leads and track activity and outcomes in Salesforce CRM.
• Acquire consignment items and coordinate seamless pickup and shipment to TRR’s e-commerce centers.
• Deliver a high-touch, white-glove client experience to drive satisfaction, trust, and repeat engagement.
• Present and review consignment contracts; set pricing expectations using internal tools and luxury market expertise.
• Consistently meet or exceed monthly sales quotas and key performance metrics to support revenue goals.
• Collaborate with Retail and Consignor Relations teams to address client needs and accelerate sales opportunities.
• Spend 70%+ of time in the field across Manhattan, cultivating relationships and securing consigned items.

Ideal Profile

Minimum qualifications:

• 3+ years of success in performance-driven direct sales with a track record of meeting or exceeding targets.
• Must reside in Manhattan; willing to travel 70%+ within the designated market.
• Proven ability to build rapport with discerning clientele and communicate about high-value goods/services.
• Self-directed, results-oriented, and comfortable operating independently in a fast-paced, field-based environment.
• Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce.
• Able to commit to a 40-hour workweek with occasional off-hours; able to lift up to 25 lbs as needed.

Preferred qualifications:

• Experience selling luxury goods and/or high-end services and a strong understanding of luxury fashion trends.
• An established book of business with existing client relationships.

Compensation, Benefits, And Location

• Base salary: $60,000–$65,000 USD, based on experience, location, and internal parity; plus uncapped commission.
• Commission guidance: approximately $2,000/month; top performers may earn $5,000+/month.
• Additional incentives may include bonus programs and other performance-based pay, depending on role specifics.
• Benefits: Employee Stock Purchase Plan; 401(k) with company match; Medical, Dental, and Vision insurance; Paid Parental Leave; 9 paid company holidays; Flexible Time Off (with manager approval).
• Performance perks: Monthly sales competitions (cash, prizes, site credit) and an annual Elite Club trip for top performers.
• Job type and location: Full-time; based in New York, NY with a focus on Manhattan. Expect 70%+ field time and frequent in-home appointments.
• TRR is an equal opportunity employer and provides reasonable accommodations as needed for qualified individuals.

How To Apply

Review the full description and submit your application on The RealReal’s careers site. Apply here.

Conclusion

This role is well-suited for a consultative, field-driven seller who excels at building trust with luxury clientele and delivering consistent results. If you’re based in Manhattan and ready to grow a book of business with a recognized leader in luxury resale, consider applying.

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