Shipt is Hiring for Partner Success Coordinator

Partner Success Coordinator at Shipt

Shipt is hiring a Partner Success Coordinator to help power its retail partnerships and delivery experience at national scale. This role supports cross-functional initiatives, organizes partner onboarding, and contributes to relationship management and performance reporting—ideal for an early-career coordinator who thrives in a fast-paced, collaborative environment.

Company Overview

Shipt is a retail technology company connecting customers with same-day delivery from the stores they love while helping retailers deepen customer satisfaction and creating new earning opportunities for workers. An independently operated, wholly owned subsidiary of Target Corporation, Shipt reaches more than 5,000 U.S. cities and is headquartered in Birmingham, Alabama. Learn more about the company on Shipt’s profile.

Role Summary

As a Partner Success Coordinator, you will support partner success managers and directors with daily tasks, project logistics, and reporting. You’ll help onboard new retail partners, coordinate cross-functional deliverables, prepare business review materials, and maintain partner communications. You’ll also analyze data with internal teams to identify growth opportunities and implement sustainable solutions that benefit customers, shoppers, and retail partners.

Key Responsibilities

• Coordinate project details and timelines across partner initiatives to ensure on-time deliverables.
• Support onboarding for new retail partners and facilitate smooth cross-functional handoffs.
• Prepare materials and reporting for business reviews and partner updates on performance metrics.
• Maintain effective partner communications and contribute ideas to enhance partnerships and growth.
• Develop an understanding of partner operations to advocate for their needs within Shipt.
• Collaborate with analytics and internal teams to identify opportunities and implement solutions.

Ideal Profile

• Bachelor’s degree in Business, Marketing, Advertising, Public Relations, or related field.
• 1+ year of account support or coordination experience; technology, retail, or agency background is a plus.
• Strong organization and attention to detail; comfortable prioritizing multiple tasks in a fast-paced setting.
• Excellent interpersonal skills with a customer-focused, relationship-building mindset.
• Clear written and verbal communication across formal and informal stakeholder settings.
• Adaptable, proactive, and problem-solving approach aligned with Shipt’s mission and goals.
• Ability to travel as needed and approved by your manager.

Location, Work Arrangement, and Travel

Location: Remote (U.S.). Candidates near Shipt offices in Birmingham, San Francisco, or Minneapolis may be classified as hybrid, with flexibility to work from home or on-site based on role and leader expectations. Some roles may require full-time in-office presence. Travel may be required as approved by your manager.

Compensation and Benefits

Pay range (USD): $62,200–$124,600 in the Boston, DC, Los Angeles, San Francisco, Seattle, and New York City metro areas; $51,400–$102,900 in all other locations. Actual compensation varies by qualifications, skill level, competencies, and work location. Benefits include medical, dental, vision, 401(k) eligibility, discretionary vacation for exempt team members, paid holidays, paid sick leave, eligibility for an annual bonus, and potential restricted stock units based on role.

How to Apply

Ready to be part of Shipt’s partner ecosystem? Submit your application via

Conclusion

This role is a strong fit for detail-oriented coordinators who enjoy cross-functional work and clear, consistent partner communication. If the responsibilities and growth path align with your goals, consider applying today. To explore marketing playbooks, company spotlights, and more curated roles, visit