LP Careers Page is Hiring for Client Success Director

Client Success Director (Remote) — Launch Potato

Launch Potato is hiring a Client Success Director to manage and grow strategic client relationships within a performance marketing environment. This fully remote role partners closely with Sales and Operations to execute data-driven campaigns, optimize acquisition outcomes, and deliver clear, actionable reporting.

Company Overview

Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, its mission is to innovate at the intersection of media and marketing by connecting consumers with leading brands. The company is headquartered in Delray Beach, Florida, with a distributed team across more than a dozen countries and a culture that values diversity, entrepreneurship, and high performance.

Role Summary

The Client Success Director acts as the primary point of contact for a portfolio of partners, aligning internal resources to deliver against client KPIs and profitability goals. You will lead onboarding, manage day-to-day execution, and translate performance data into recommendations that drive growth and long-term retention.

Key Responsibilities

• Serve as the primary client contact, balancing partner needs with internal priorities and business objectives.
• Identify and execute opportunities to scale accounts, with expectations to meet or exceed profitability targets within the first six months.
• Own client onboarding to shorten time-to-launch through strong coordination with Sales and Operations.
• Manage day-to-day campaign execution, ensuring timelines, budgets, and deliverables align to client KPIs.
• Deliver clear daily, weekly, and monthly performance reporting tailored to technical and non-technical audiences.
• Analyze real-time data to optimize strategy and improve outcomes across a client portfolio.
• Develop and maintain strategic partnerships that strengthen collaboration and long-term value.
• Stay current on digital and affiliate marketing trends; familiarity with tracking and reporting tools such as Everflow, Tune/HasOffers, and Looker is a plus.

Ideal Profile

• 2+ years in digital or affiliate marketing with a focus on performance marketing and client relationship management.
• Exceptional written and verbal communication; able to translate complex information for diverse stakeholders.
• Proven day-to-day client management across multiple accounts with strong attention to detail and organization.
• Negotiation skills and the ability to leverage data to frame performance and drive business outcomes.
• Analytical mindset with the ability to convert insights into clear, actionable recommendations.
• Strategic thinking, proactive problem-solving, and an initiative-taking approach to exceeding expectations.
• Cross-functional collaboration and influence with internal and external stakeholders.
• Detail-oriented execution across campaigns, budgets, and deliverables; strong presentation skills to drive alignment.

Compensation And Location

Compensation: USD $67,115–$83,864, commensurate with experience. Employment Type: Remote. Headquarters: Delray Beach, FL.

How To Apply

Submit your application via the official posting: Apply here.

Launch Potato is an Equal Employment Opportunity employer. The company values diversity, equity, and inclusion and does not discriminate on the basis of legally protected characteristics.

Conclusion

If you excel at turning performance data into client growth and enjoy cross-functional collaboration, this role offers a chance to make a measurable impact in a high-performing environment. Review the responsibilities and apply to take the next step in your client success career.

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