I3 Verticals is Hiring for Account Manager

Account Manager (Remote) At I3 Verticals

I3 Verticals is hiring a full-time Account Manager to support its Enterprise Solutions team. This remote role is designed for a client-focused professional who can deepen relationships, surface growth opportunities, and improve customer satisfaction by partnering with sales, marketing, and operations. Candidates should be comfortable with a field-facing cadence and periodic travel.

Company Overview

I3 Verticals operates across multiple business lines and is currently expanding its Enterprise Solutions group. The team emphasizes long-term client partnerships, operational excellence, and disciplined account management to drive retention and growth.

Role Summary

Reporting to the Manager, Relationship Experience, the Account Manager will be the primary point of contact for a portfolio of business clients. You will advise on products and services, oversee day-to-day needs, and collaborate with internal teams to ensure commitments are met. The role includes up to 50% travel for client meetings and business reviews.

Key Responsibilities

• Build, strengthen, and retain relationships with clients, suppliers, and partners; respond promptly to inquiries.
• Review client engagement practices to maximize satisfaction and long-term value from purchases.
• Identify upsell and cross-sell opportunities and coordinate follow-up with the sales team.
• Educate clients on relevant products, services, and offers to align solutions with business needs.
• Resolve issues quickly; manage escalations and ensure transparent follow-through to closure.
• Conduct customer satisfaction surveys and recommend actions to improve retention and NPS-like metrics.
• Collaborate with internal stakeholders to align delivery with client expectations and contractual commitments.
• Oversee data quality and inputs within Salesforce CRM to maintain accurate account records and reporting.

Ideal Profile

• 3+ years of experience in sales, business development, product support, or relationship management (required).
• Excellent written and verbal communication; adept at building rapport with diverse stakeholders.
• Strong problem-solving skills and a proactive, solutions-oriented mindset for client issues and escalations.
• Comfort working cross-functionally with sales and marketing to drive profitability and satisfaction.
• Analytical capability to review communications, negotiations, and contracts to identify trends and improvements.
• Familiarity with CRM tools (Salesforce experience preferred); attention to data quality and documentation.
• Education: High school diploma or higher.

Compensation, Location, And Work Setup

• Employment Type: Full-time, remote position within the United States.
• Primary Location: Tennessee; up to 50% travel for client engagement as needed.
• Salary Range: $68,747–$85,657 USD.
• Department & Reporting: Enterprise Solutions; reports to the Manager, Relationship Experience.
• Hiring Note: Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York.
• Equal Opportunity: I3 Verticals is an Equal Opportunity Employer; applicants may review the “Know Your Rights” notice from the U.S. Department of Labor.

How To Apply

Submit your application through I3 Verticals’ recruiting portal. Apply here.

Next Steps

If the responsibilities and setup align with your experience, consider applying soon to be considered for upcoming interview cycles. For more curated marketing roles, playbooks, and company spotlights, explore Mesha or browse additional opportunities at trymesha.com/jobs.