HealthCare Information Management, Inc. is Hiring for Product Manager

Product Manager (Remote) — HealthCare Information Management, Inc.

HealthCare Information Management, Inc. (HCIM) is hiring a Product Manager to lead product strategy, roadmap execution, and go-to-market for its healthcare automation software. In this remote role, you will guide cross-functional teams to deliver high-quality solutions that streamline operations for health plans, risk-bearing providers, and TPAs. The position offers a competitive salary range of $140,000–$160,000 USD.

Company Overview

HCIM is a healthcare-focused robotic process automation software company serving health plans, risk-bearing providers and their MSOs, and third-party administrators. For over 20 years, the team has helped organizations increase efficiency and accuracy with solutions built by professionals who understand healthcare operations. HCIM’s flagship product, SymKey, uses IntelliRPA automation to process manual workflows; HCIM reports that SymKey completes tasks 6–8x faster with 100% accuracy, enabling staff to focus on higher-value work. Learn more on the company profile:

Role Summary

The Product Manager will advance HCIM’s product vision and technology strategy while ensuring the delivery of high-quality software. You will own the roadmap, translate insights into actionable features, and foster a culture of innovation, continuous improvement, and cross-functional collaboration across analytics, UX, engineering, enablement, marketing, and sales.

Key Responsibilities

• Co-develop, own, and execute the product vision, strategy, and roadmap using market research and stakeholder input.
• Build business cases with assumptions, quantified customer value, cost estimates, revenue projections, and ROI.
• Lead Agile ceremonies (sprint planning, backlog refinement) and continuously refine priorities, milestones, and deliverables.
• Translate the roadmap into requirements: features, user stories, and acceptance criteria.
• Turn data insights into products with measurable customer outcomes; define self-service UX, support, and monitoring.
• Lead functional design grounded in deep user understanding and technical feasibility.
• Define and execute go-to-market plans; produce collateral, sales enablement, and demos in partnership with GTM teams.
• Set up post-launch tracking and reporting to evaluate performance and inform future investment.
• Collaborate with legal on contract deliverables and third-party license agreements.

Ideal Profile

• Proven leadership guiding engineering, UX, sales, marketing, and product operations toward a shared vision.
• Experience creating multi-year roadmaps balancing market opportunities, customer needs, and technical feasibility.
• Track record of data-driven, customer-first product delivery.
• High proficiency with Agile principles, prototyping, and iterative development; history of launching software/services.
• Experience delivering data and intelligence solutions (e.g., dashboards, APIs, real-time alerts).
• Healthcare domain exposure in claims processing, provider data management, authorization, and eligibility is preferred.
• Strong analytical skills for market sizing and ROI-based business cases; excellent written and verbal communication.
• Organized, proactive self-starter comfortable with ambiguity and managing multiple priorities in a dynamic environment.
• Integrity, credibility, and ability to engage clients, colleagues, and executives with confidence and humility.
• Willingness to travel for client and internal meetings as needed.

Expected Outcomes (First 24 Months)

• Publish a written product strategy and quarterly roadmap for the next 18 months, prioritizing new products, enhancements, and architecture investments.
• Establish a standard release cadence and launch at least one meaningful feature enhancement within 12 months.
• Select a new core administrative system for SymKey automation, create a product charter with robust ROI, and secure at least one signed LOI from an early adopter within 18 months.
• Drive expansion within existing customers and support new customer wins.

Compensation And Location

Salary: $140,000–$160,000 USD. Location: Remote. Travel may be required for client and internal meetings.

How To Apply

To be considered, submit your application via this link.

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If you’re ready to help shape the future of healthcare automation, apply today and take the next step in your product leadership journey.