Cro Metrics is Hiring for Digital Marketing Account Manager

Digital Marketing Account Manager at Cro Metrics (Remote, $65K–$85K USD)

Cro Metrics is hiring a Digital Marketing Account Manager to steward client relationships, guide experimentation programs, and drive measurable growth. If you’re a client-focused strategist who can translate goals into outcomes and collaborate across teams, this role offers the opportunity to make a clear, data-backed impact.

Company Overview

Cro Metrics is a growth optimization agency helping mission-driven and high-growth organizations scale through data-driven experimentation. The fully remote team partners with brands across eCommerce, fintech, nonprofit, and hospitality to deliver A/B testing, personalization, and full-funnel strategy that inspires action and delivers results. Learn more on their company page.

Role Summary

As the Account Manager, you’ll be the strategic partner and primary point of contact for a portfolio of clients. You will align internal teams to client goals, oversee delivery against scope and KPIs, and surface opportunities that drive retention, expansion, and long-term partnership health.

Key Responsibilities

• Manage client relationships: act as trusted advisor, translate goals into roadmaps, and keep stakeholders aligned to outcomes.
• Own project and service delivery: coordinate cross-functional teams, ensure work meets scope and timelines, and proactively mitigate risks and scope creep.
• Lead strategic account planning: build plans tied to client objectives, identify renewals, upsell and cross-sell opportunities, and support proposals with ROI-focused narratives.
• Drive reporting and communication: run status meetings, share performance updates, and maintain documentation such as contracts, SOWs, and meeting notes.
• Oversee financials: track scoped hours, margin, and billing cadence; flag risks early and partner with finance to resolve issues and maintain account health.

Ideal Profile

You’re an organized, client-facing operator who can balance strategic thinking with day-to-day execution. You communicate clearly, navigate senior stakeholders with confidence, and enjoy solving problems with data and experimentation.

• Experience managing multiple accounts with revenue ownership in an agency or professional services environment (strongly preferred).
• Proven client services or account management background and comfort presenting to senior stakeholders.
• Excellent communication, organization, and project management skills; ability to prioritize across accounts.
• Strategic, analytical mindset; web analytics and A/B testing knowledge are pluses.

Compensation, Benefits, and Location

Location: Remote; company headquartered in Kentfield, CA.

Compensation: $65,000–$85,000 USD base salary, commensurate with experience, plus benefits.

Benefits and perks include:

• 401(k) with 100% match up to 4%.
• Medical, dental, and vision insurance with 90%+ employer contribution.
• HSA, HRA, FSA, wellness, and pet care benefits.
• 4 weeks PTO (5 weeks after 3 years) plus paid bereavement and parental leave.
• Professional development support with customized career planning.
• Laptop and gear of your choice; fully remote culture with welcome packages, surprises, and an annual retreat.

How To Apply

Ready to be a strategic partner to high-growth clients? Apply directly via the Cro Metrics application page.

Conclusion

This role is a strong fit for account leaders who thrive at the intersection of strategy, experimentation, and client service. If you’re ready to align teams around outcomes and measure what matters, Cro Metrics offers the platform and partners to do your best work.

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